The Importance of Education and Training Within the Hospitality Industry

Almost after ten years, I recently returned home from Europe with added wealth of knowledge and was even more determined to contribute towards the Industry. I have always felt there was an extreme lack of education within the Hospitality industry for Restaurant Cafe Operation.

Many years ago, I convinced myself that there must be a means of teaching new entrants the knowledge required to be fully competent and MULTISKILLED and be able to operate Restaurants and Cafe profitably and successfully.

Within Australia and Europe, this high profile glamour industry of Cafes and Restaurants causes an unaccountable level of damage to the emotional and financial well-being of many young, innocent seekers of this passion. These individuals are in a hurry to succeed and involve themselves in this complex demanding industry without giving a second thought.

My long association and experiences within the Hospitality Industry made this very obvious that, There was no shortcut for the operators to achieve the competency and expertise in Cafes and Restaurants Operation other than spending years of training to qualify in all the relevant subjects covering Restaurants and Cafe operations; years which they do not have.

This inspired me to design this intensive course, Restaurant Cafe Operation

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Golden Rules of business

  • KISS, Keep it simple smart. The Best principle in operating a business.
  • Never underestimate a Costumer’s intelligence…
  • Rules can only be bent and not broken.
  • Never Chop and Change Menu or the trading hours.
  • Consistency is a key to a successful and a profitable business.
  • The Main menu must be based on stock standard ingredients.
  • Oversize meals are a cover up for poor quality.
  • Healthy and skillful Competition establishes progress and helps maintain standards.
  • EKS Experience, Knowledge and Skill are the three mandatory and essential Prerequisites for starting a business.
  • Partnership, something to be vary off.
  • Serve with a smile,it cost you nothing
  • No matter how much you know, it is not enough You learn everyday.
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Restaurant Cafe Operation Course

After extensive research within Australia and overseas, I developed an intensive hospitality training program.
It gives an overall improved insight into all the essential and practical elements of traditional courses ranging from Certificate II to the Advanced Diploma in Hospitality. The main object of “Cafe and Restaurant operation” is to make all operators MULTISKILLED. 

I sincerely hope my Restaurant Cafe Operation Course helps the industry to achieve and maintain standards, assist the new comers to this industry, and provide them with the expertise to achieve sustainability and success in Cafes and Restaurants business.

Elementary stage I

  • Duration: 3 Weeks 8 hour sessions: Advanced stage II

  • Duration: 6 Weeks 8 hour sessions

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Experience Knowledge and Skills

There is no substitute for Experience, Knowledge and Skills, an essential criteria to operate Restaurant and Cafe business successfully. Thirty years of hospitality experience is invaluable but sometimes, not enough.

I have owned Restaurant and Cafe’s in Europe and within Australia. In spite of being an experienced operator and a Chef, I have not been exempt from the ups and downs of this Industry. Unfortunately some situations detrimental to the Restaurant and Cafe operation cannot be avoided.

In terms of a positive outlook, this is considered as a learning curve, but is not the best means of gaining experience. Hence the saying , “a wise person learns from other peoples’ mistakes” .

The only way to minimize risk is to gain competency in all aspects of Restaurant Cafe Operation, including Culinary expertise.

My Two Intensive Courses will provide you the essential Competencies of Operational and Culinary aspects of the Restaurant and cafe Industry.

    • Restaurant Cafe Operation Course
    • Elementary Stage I : Duration 3 weeks, 8 hr sessions
    • Advanced Stage II: Duration 6 weeks, 8 hr sesions 
    • “Cook Like a Chef” Chef competency intensive Commercial Cookery training program.
    • Elementary Stage I:Duration 3 weeks, 8 hr sessions
    • Advanced Stage II: Duration 3 weeks, 8 hr sessions

 

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22 Foreshore Road, HELENA VALLEY, Western Australia 6056.
Phone: (08) 8386 4714
Email: admin@blackwaterrestaurant.com.au

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